Airport with taxi issue (2)

Hi,

As the topic have been closed, so I open a new one.

Today I had issue with URRP.
1st, Simfly couldn’t find my plane at the airport so I couldn’t start the flight.
Using GSX I relocated my plane to another gate of the airport, and I could start my flight.
… But after landing i discovered : “The taxi-out was not performed by the pilot – Penalty Deduction: 10”

So the new list of airport with taxi issue :
HESX
VDSA
ZJHK (RW 10/28)
ZSYN
NIUE
KCRP (RW 18/36)
URRP

@Karim-CTO-SimFly Can we expect a fix soon ?
@jmribe

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This is really annoying, and unfortunately, I have to confess that I don’t fly to those airports exactly to avoid having points deducted. Flew to HESX a couple of times and this has happened. I’m not flying there until they fix it!

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From what I know, if the score remains between 91 and 100, there should be no effects on pax gained. Those taxi penalty will let you go lower than 91? Obviously its an issue that it has to be solved.

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:roll_eyes: No TAXI-OUT is automatically a -10 point deduction, No TAXI-IN is worse, its a -12 point deduction.

So pilots are getting penalized regardless if they do everything else perfect.

This needs to be solved.

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Hi,

Regarding URRP, the airport radius has now been corrected, and the system should now detect the aircraft correctly. Thank you for reporting it.

Regarding the taxi-related issues, we will review the list you provided this week and try to identify the cause of the problem and resolve it.

I will keep you updated.

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Hello! I’ve been waiting for a taxi solution in ZJHK and UUDD for several months, and I already have a collection of support tickets about the same problem.

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Hello, I’m sorry but in URRP the issue is not corrected. I’ve received the same penalty. This is the log:

SimFly | Mission Report

May 26, 2026, 15:37:12 Z - “The taxi-in was not performed by the pilot – Penalty Deduction: 12”

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Hello, as mentioned, the issue related to URRP not detecting the aircraft has been resolved.

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Yes, in your post yesterday you said that the radius had been corrected, but this afternoon I just did a flight, as you can see in the log, and the same penalty appeared. Have you been able to review it again to fix it or did you simply assume that you had already solved it yesterday? If so, the problem continues. Sorry for my English, I use Google Translator. thank you

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Hi Okabi,

There was 2 problems with URRP :

  • The taxi issue as in some other airports
  • With some parking spot, we couldn’t start the flight in simfly as it considers the spot as out of the airport.

By extending the radius of the airport, it should have fixed only this 2nd problem.

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The actual issue with this URRP is strange. The very first flight of this airport didn’t report the penalty, taxi not performed by pilot, but only some lights penalty..

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Ok, today was an arrival… tomorrow I will try with a departure from URRP…

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hi, first flight was flown with xplane I think…

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Hello Karim, I just finished my flight from URRP and my taxi out was penalized because it wasn’t detected. Please look into this issue as soon as possible, as the airport is new, and with these penalties, no one will want to visit me there…

report log:

SimFly | Mission Report

  • May 27, 2026, 16:59:47 Z - “The taxi-out was not performed by the pilot – Penalty Deduction: 10”

Many thanks and regards,

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Hello,

we have identified the issue: it is related to runway and scenery updates between our database and the simulator.

We are already evaluating a new architecture to better handle this situation. In the meantime, to avoid unfair penalties, until we fully resolve the issue, we will temporarily set the taxi control function to grant the maximum score for all users at all airports.

We will update you again as soon as this change is live in production.

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Thank you very much Karim for taking the time to identify the problem and find a solution. The Simfly community is very grateful.

Thanks and regards,

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Hi, I’ve already opened a ticket in the past and also here on the forum, but the issue has never been addressed. Could you fix the strobe light when it goes off in taxis upon arrival?
It’s just two points, but sometimes even those two points, if you already have them, can lower your premium. Other times, however, everything would be fine, but there’s always that “error” entry.
May 24, 2026, 12:42:15 AM Z - “The Strobe Lights remained activated during the taxi-in phase – Penalty Deduction: 2”

In the meantime, to avoid unfair penalties, until we fully resolve the issue, we will temporarily set the taxi control function to grant the maximum score for all users at all airports.

We will update you again as soon as this change is live in production.

Thanks Karim!

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HESX is still having penalty intact…, resulting in 5% PAX deduction so far?

Hi Metrocat, yes, it has not been disabled yet, as I mentioned that I would update you about it.

In the next few hours, we need to run a production test to verify whether we are resolving the issue, so it must remain enabled for now.

Once the test is completed, I will update you and let you know whether it has been fully disabled temporarily or if we have resolved the issue permanently.

1 Like