Airports with Taxi issue

Help Desk Tickets
1

Hello,

I submitted a request to the support about 2 month ago, and some reminders, but just got the usual :

We have forwarded it to the technical team and will update you as soon as we have any news.

and still have the problem, so trying here.

The Aiport HESX has issue with the taxi in & out. Simfly consider it’s never performed, despite well performed by most of pilots.
image

And since there is the Total Score: PAX Token Deduction, it’s very annoying to loose 12/100 on every flight there.
It becomes obvious pilots will avoid this airport, and this will decrease its value.

I think *ZJHK had the same issue, but seems fixed now.
Not yet for HESX.

Thanks in advance for any help, support or fix.

2 Likes
2

Please allow me to use this space to inform airport lists having error taxi in/out. Support team could gather information here at once (if any);

HESX
VDSA
ZJHK (RW 10/28)
ZSYN
NIUE
KCRP (RW 18/36)

Regards.

2 Likes
3

Some time a go, I found that a taxi time of a minimum of 3 minutes usually helps. Cheers

1 Like
4

The system interpreted the runway as taxi way not performed by pilot error message when you use it. You can try it.

5

Hello @Karim-CTO-SimFly,

Please do you think we could get a feedback on this issue ?

6

Hi Benoit0211,

Ok, we will review the case and I’ll update you as soon as I have any news.

2 Likes