Technical Update – Optimizations and Interface Issues After the October 29 Update

Hello everyone,
following the optimizations carried out on Wednesday, October 29, 2025, on the SimFly platform, the system is now significantly faster.

However, we’ve identified some interface issues in certain sections, which in some cases may cause a continuous loading loop or an automatic logout from both simfly.io and shop.simfly.io.

As mentioned in the notice published yesterday on the map, our team is working to permanently resolve the issue as quickly as possible.

We sincerely appreciate your patience and understanding, and we’ll provide an update as soon as everything is fully restored.

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Thank you for kind explanation & update. I agree with you to fix it once for all.
The ability to keep the platform running without interrupt the mission is cool enough!

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Hi Karim, here’s my experience: regarding the AMA section, I was able to vote and post yesterday, but I noticed I can only do so if I go to the forum first and then go to AMA. This way, my profile stays connected, but if I skip the forum and go directly to AMA, my profile is disconnected. Maybe this can help you fix the site’s issues.

I’d also like to point out that I can’t update my aircraft because the system gives me a “generic error.”
Thank you.

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Hi! Thanks for the detailed information — it’s really helpful for us.
I’d like to clarify that these are interface-related issues, not Brain-related ones, so there’s no risk of losing PAX or assets. It’s only a matter of display or functionality problems in certain sections.
We understand it can be frustrating, but this was a major and complex optimization.

After the recent updates to the SimFly interface, these issues appeared, but we’re already working to fix them as quickly as possible.
I’ll also report what you’ve experienced and we’ll notify you as soon as everything is resolved.

Thank you for your patience and cooperation!

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Today the issues appear to be resolved or at least dramatically improved.

Missing data from flights (departure, earnings, etc.) appears to be working properly now.

Even flights missing data a few days ago now appear to have the correct information.

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Well… sorry, but still happening. I have got a “decent”computer and things are so different comparing 2 weeks ago. I know you (SimFly) are working on it. I know you have more information. I know. But let me highlight that issues in some transactions are still happening. I’ll be patient… but I am the customer, I paid for it, and I believe that things have to be correct as I have been correct with my duties. Keep us informed please. Thank you!

Congratulations! Everything seems normal today. If I have any problems, I’ll let you know here. Thank you so much for the excellent work.

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Thank you, we really appreciate your feedback :+1:t2:

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