Hi, regarding the withdrawal request, could you help check when will the fund be transferred since I made a request since Feb 27. Thank you very much for your support.
SimFly states the estimated processing time is between 1-5 business days (Fiat Wallet - WITHDRAWAL AMOUNT REQUEST).
Since you requested your withdrawal on Friday 27 Feb, 5 full business days would be 23:59 on Friday 6 March.
Hi, I haven't used banks for my withdrawals; PayPal is faster. You could try that... but you'll need a Premium account, don't forget that. Cheers
Hi, i hearded that some fellows had some issues with bank, i suggest as @flacoBaires says, use paypal or if use bank, try to use wise (wise.com) or other similar solutions.
I did via crypto with no issues. G´d luck
Dear All, I would like to inform that I already received the transfer just about hours ago. Thank you SimFly and everyone for your advice.
Just letting y’all know that we have no automation, all is done by hand, and we have tools only to vet if makes sense that a certain user has a certain amount of funds. We may start adding automation for low amounts, but the speed from request and actual money being sent depends how close to the day of processing one is
So, while in some situation it should be fast, it may end up take a few days simply because of backlog or the fact that we just did transfer the day before
It is quite a complex operation that involves up to 4 people as there are double checks and split approvals (we protect our users’ funds properly) ![]()
